Why customers love us:

Rossio was wonderful! They handled my predicament and helped me upgrade my plan instantly! I don’t know when my home wifi will be restored. But, until then, I know I’m covered. I also learned how to run my tv roku from my phone’s plan… Yay!

Lucas was the Tello rep who helped me through the process of updating my phone and restoring service. Lucas was patient, professional, good-natured and, just to emphasize the point, patient. I dreaded this process but my fears were unfounded because I got lucky and Lucas happened to be the person who took my call.

Used this for cheapest possible SMS + WiFi Calling service during extended international travel, while hopping between local eSIM providers for data. 5/5, worked perfectly for 10 months. Allowed me to keep my local USA number while traveling.

Loucast had done a phenomenal job , helping me activate my new phone.

I was pleased to receive the customer service required to port my Mint Mobile number to Tello. The representative was friendly and knowledgeable and got it done.

It's inexpensive and uses T-Mobils towers, if you don't need the extras or priority data then this is great.

The TELLO customer support person stuck with me through multiple attempts to activate my new iPhone esim. Finally got things working. Do not confuse this actual TELLO support person with the JustAnswer website that you could accidentally end up at! They were more interested in selling me a subscription to JustAnswer than solving my issues.

Tello is very affordable with different plans. No problem with mobile receptions.

Got Tello Service to plan for an International trip. Got a used DUAL SIM phone to bea able to use TELLO and the local country's phone service ON THE SAME PHONE. TELLO works,BUT YOU have to know-how the settings work. TELLO Customer Service via PHONE was excellent!!! 5- STARS It is VERY HARD to get the direct answers needed by JUST using the online FAQs. I hate FAQs. They don't allow you to ask about something NOT mentioned in FAQ. On phone, representative was SO HELPFUL, PATIENT & kind. Spoke clear ENGLISH AND was articulate. He was great!!! 20-STARS!!!!!!!!!! I just did my PAY2GO & activated International Roaming as the rep suggested. Will test the feature later today. Thanks TELLO

Great service and value - love it.

It works very well, I haven't had any problems and I managed to reduce my cell phone bill by more than $100, and it works well in other countries too. I believe I made an excellent choice.

I switched from TracFone at the suggestion of my 22-year-old about 3 years ago, and I'm paying around $100 per year with much better service!

What a customer pro model...I loved it . I ported to new number within 5 min Awesome service

I have been using Tello for 7 years and am very pleased with their affordability, service and flexibility. The process to choose and modify your plan anytime is simple and straight forward; all their plans are very affordable. I found their International Roaming plan very useful and reliable. Definitely recommend them!

Tello is a lot of bang for your buck, great service and coverage at a very low price. Like their website also, easy to use. Highly recommened, 2 thumbs up.

Have had Tello for a few years now and it has been 100% on providing connection and the ease of changing plans online without needing to wait to talk to an operator is gold! Previous provider was soaking me for $200 for the same service Tello provides for $50

Excellent signal service area but you pay less a month. From opening my account to getting my Sim delivered to my home and setting up my phone was just way too easy. I have yet to experience any issue with my service. What I did notice was all the money I was saving monthly. Thank you Tello

My wife switch to TELLO 3 months ago. I did last week. We are very happy and pleased with service! The support is the best. Took them like ten minutes to replace phone # . First # did not work with Telegram App. Second yes. I can say if looking for good service go with TELLO.

Good company in a sea of bad ones.

I use the system for data only via a cell number. Once up and going it has been seamless for several years and the cost is the lowest in the industry.

Affordability

Very happy with your service

Mostly fine service, sometimes internet slow or doesn't work I mostly do email, text, calls, read news, been with tello for a few years and plan to stay with them a few more I think

Tello is the best for my needs. Completely hasslefree. Excellent service. No additional charges. Great flexibility with the plans.

very good service and very reasonable price plans to never had a issue with this company yet

Tello is wonderful. And you sure can't beat the price 💲😊.

Amzing experience. The help was total and all the agents were very nice.

Good service and *REALLY* Cheap in cost. Don't think I've ever found a less expensive Plan.

The usual response from service companies like Tello is to keep the overpayment and deny any request for reimbursement. For Tello to immediately recognize that a refund was due and making adjustments to fairly address the problem is a new chapter in my personal dealings with service companies and I am very grateful for Tello's actions. I did not even have to request the action but instead Tello took the lead.

Everything is right at my fingertips and easily explained.

Great service very reasonable prices.

We've used Tello plans on two phones for the past 3 years, and really like that we can customize the features on each phone. We pay only about $25 per month TOTAL for the two lines, as those phones don't need much data—mostly phone & text. Service is reliable, payment is easy, customer service is good. Pricing is excellent!

Telo has always provided great service at a very fair price. Would recommend them to anyone.

Patient, very patient, very clear. Great experience, as usual.

The best! We love you!

WOW🤩 Tello really shocked and amazed me by the constant Network and affordable data plans they have. I appreciate them for the constant network I receive no matter where I am and I really feel happy and alive

I needed technical help with a rather complex situation and came away completely satisfied with my problem solved.

Carla was efficient and courteous in our Chat then she supervised me connecting to Lucas a veritable genius, patient, efficient and courteous.

I was looking for a good and reliable phone service. While looking I came across Tello, and I said to myself that I will give it a try. Oh boy, I'm so glad I chose Tello. I'm very happy with the great service they provide and I couldn't find a better price. I intend to keep it as long as it's available. I strongly recommend it to anyone looking for a phone service. Thank you Tello!

I have had no problems with my service. I seldom use the data, but it has worked when needed.

I have used Tello for several years now and have never been disappointed with their service in any way. I have experienced consistent good service. Never had a dropout. I'm sticking with Tello.

Price and Service are Exceptional

I have used Tello for several years and been very pleased with it. I appreciate the very reasonable price especially since I only occasionally use cell service. Tello’s cell service is always available whenever I need it.

Nicole was a fantastic rep and helped me w/ my issue in expert fashion & SAVED me money too!The issue was time sensitive to a promotion & she helped me out with literally 3 minutes until the promo ended. I would recommend Tello to everyone

Mike was thoughow in helping me and we accomplished the goals of my call. he also had a great sense of humor. great kudos!

Had a good experience with Tello, just wanted 5g when I was in an area that has 5g. Customer service is excellent.

very good communication with Marucio... Thanks again

I've had Tello phone service for about 3 years. It's super cheap and reliable. I've also bought 2 phones from Tello and they work fine.

Me ayudo en todo lo que pudo. Mostró iniciativa y buena disposición. Conocía y sabía perfectamente todo lo q le pregunte

I had a issue with my phone that my data wasn't working from Friday to Monday of the week of the 24th. I spoke to about 15 different customer service people at tello. But none of them went out the way like Lucas did for me I had two phones and one of them was not compatible with a ESIM even though I was using a ESIM on it for a month. I also was in possession of a phone that did not have a SIM card but it was compatible with a SIM card but not a ESIM. Lucas suggested to me that he put a e sim on the initial phoneI was using but warned me that it was not a compatible device for either a ESIM or physical SIM. But since I had been using a ESIM in the first phone that was actually incompatible he warned me that it mine act unpredictable. So he issued me an esim for the uncompatible phone and it is working right now. In the meantime he ordered me a physical sim and gave me a coupon so I would not have to pay for it. When the physical SIM card reaches me I can put it in my compatible phone. Out of the 15 or so customer service reps I spoke to Lucas was the only one clever enough to come up with a win-win situation for me. A special team was supposed to email me and reach out to me about the problem but I never heard from them. But Lucas took his time really REALLY listened to the complexity of my problem and came up with him brilliant plan to execute me having data. He needs to get the biggest raise because I was about to go look for a different cell phone carrier. But he was like a knight and shining or armor. I hope tello recognizes how great of a customer service rep he is. Please give him a raise because he was on the phone with me for 15 minutes but he would not give up till he came up with a viable solution. Not just a viable solution but a long-term solution. Thank you Lucas you are the greatest ‼️

No frills, super pricing, and easy customization.

Recently I spoke with Julia in regards to questions about needing more memory for my phone, making folders for, and helping me to understand the differences that Tello provides internet service, and that memory and storage is separte from Tello. She provided me with excellent service especially since I am not tech savy. She took her time with me, showing great patience. She provided me with confidence to navigate my phone in areas that I have struggled with for a long time.

Phone call quality is excellent. Pricing is right. Billing flawless. All around fine cellphone service.

The experience was great because I barely remember it. I dialed the service number on my phone, spoke to a real person, who was friendly, received the information I needed, made the data entry, problem solved. Received confirmation via email of my success.

El servició es bueno el sistema está perfecto todo es cómodo de solucionar por uno mismo el problema es demasiado lento con el plan full ni se puede usar después de consumir los datos de alta velocidad

Great service!!! Unlimited text call and Internet for 26.oo$ a month !!

The customer service from Leonardo calbimonte was excellent. Clear info and patient Tello came through for me again.

Great price for the service I need!

I am very impressed w/Tello price & service! I first got service for grand. son & was so impressed I too picked up the service from tello as a secondary line as I had a top post paid plan,so received an e-sim w/in mins. It has been a year now me & my grndson. has had the service! In my opinion $,plan & service cant be beat! Very happy w/Tello & highly recommend give them a test run w/no obligation nothing to lose.

great price and coverage

Easy and excellent

So far so good. Have 2 phones from them, but I do not use them much. I will probably switch to them soon in the future from my current provider.

All I can say is that Tello works! I'm very happy.

Best Service for the money.

why doesn´t everyone use tello??

The coverage, service and affordability of Tello can't be beat!

Provides wifi calling around the world for free through eSIM. Responsive customer service. Great overall.

I had a little issue setting up my messages app after upgrading to a new phone. I emailed TELLO support with the info. I got a great TELLO support response in less than an hour and was able to quickly fix the problem. Great job, highly recommend TELLO.

The best customer service I have had!! Patient, understanding, knowledgeable. Nicole Olivera was extremely helpful! Thank you!

I have been a subscriber of Tello for over two years and very pleased having no problems and great service. Totally glad I switched to Tello. Their prices can't be beat!

Price and services

Easy getting my payment date changed. Menus are user friendly.

Needed to swap phone. Arlen handled the job with a smile and utmost professionalism. Very happy with Tello. In no time my phone was working. Beautiful job.

Problem-free (I have never called them with an issue), reliable, economical, and professional. What more could one ask for from a service?

Good price, easy to use, automatic renewal, prices do not change

Process for migrating to Tello was super easy. Whole process was completed in just a few minutes.

Tello is very popular so I had to hold for a long time and call back a couple times. But once I reached Maurice, my problems were solved. He took all the time I needed and provided clear, complete, reassuring information, above and beyond requirements. Thank you!

Very affordable and flexible plan!

The service is perfect and exactly what I was looking for. It allows me to keep my number virtually via eSIM. They do have their own app that you can use for dialing US numbers, but it definitely needs a lot of improvements.

I use Tello for a secondary mobile line and am very pleased with the service and especially the cost. No issues whatsoever. Their international roaming features are excellent and surprisingly inexpensive. Highly recommended.

Tello is great. Original setup was easy. That's important to me as I am a senior citizen. It just rolls along. No issues with coverage. I only use it for calls and texts, but's is reliable for that.

Was a breeze to set up. Porting of Skype In number worked perfectly. Everything well laid out and organized online. Only once needed to utilize phone support, and that went without a hitch too.

Excellent service!

works all the time, no outages, no technical isues.

Flexibility with data and minutes, being able to change month by month, all at a very reasonable cost

Outstanding Cellular Service Since obtaining Tello service several years ago, I have not had a single issue with my cellular service, not a single issue. I have and still do highly recommend Tello to everyone. And, on top of great service, the low cost is also outstanding.

Have been using Tello for a couple of years now and never had an issue. The choice of plans are ideal for my needs and the monthly renewal is seamless. For me, Tello is a budget friendly full service cell phone service.

Tello has been very reliable for me, from at home and abroad.

Its low cost is highly attractive to me, plus getting free texts and phone calls; also love being able to call free all over the world

Talked to phone service trouble specialist. He guided me thru the issue step by step. Within 10 minutes I had my phone service restored. Outstanding! I highly recommend Tello. You won’t be sorry.

My thanks to Tello and Mauricio of customer service for guiding a tech newbie through activation in April of 2025 and again thru a scary situation - loss of SIM card. Mauricio guided me through how to order the new card in 2025, and in 2026 assured me I am not the only one whose SIM card has gone missing. The support is a gift. I remain appreciative.

I reviewed Tello before and I can only give them 5 stars. Their rates are very competitive and I get good cell phone coverage all around the country given the fact that they use the T-mobil network

I spoke to Julia and she helped me with my problem. Whata sweet woman and very courteous pleasant and knowledgeable. Kudos to you Julia for a job well done. I would give her 10 stars if i could.

I tried many mobile services, but none as reliable and affordable as Tello.

Quick and easy - 1,2,3 Got up and running in literally seconds and got my entire family connected without ever having to talk to an agent. Reliable solid communication for our entire trip, A+++

Tello provides great talk and text service at the best price ANYWHERE! I love my flip phone!

The girl that helped me deserves a bonus for the problem she solved for me! Robert Langdon

Tello is the best in everything.

I lucked out, both times I called Tello and Julia answered. The first time was to answer all my questions about starting a family plan, where she was incredibly knowledgeable and helpful. When i messed up the eSIM activation on one of my lines I called and Julia answered again, and resolved my issue in minutes. Super helpful, and I am super grateful

I was able to get what I needed with Tello in less than an hour and couldn't with At&t in 6 hours. I needed to get rid of voicemail with no message and Tello succeeded! LUIS was awesome and took me through even installing the Sim card