Why customers love us:

affordable and dependable

Outstanding!

Great service, affordable and honest.

Best price period! No issues. No complaints. What's not to like?

Excellent service, simple and easy to use.

Tello is one of the best service I ever come accross.

Love the prices many plans to choose from

Best app for to manage anything for you number, like getting a new esim, device changed or lost..setup again for the same phone number. Can be done very easy-to-use..I love it.

Two things: I am a 90 year old and not a techie. I was getting "my balance had expired" on my cell phone. I concluded that my new credit card wasn't recorded. It was a morass from that point onward until I got the phone line for a live person at Tello. Thank God for Maurice!!!

I've been with tello for many years and I've been very satisfied with them. Their customer service is always willing to help you and as far as the service on my phone is outstanding. Thank you once again for all your help.

The customer service is excellent I had called them different times and always they are very friendly, and always they try help you with a lot patience, I m new with tello, but congratulations for the excellent and friendly customer service. I feel like I call my friends to help me with my phone 🙂

The live support agent talked us through solving a problem that I had created and did it in a patient clear manner.

Amazing change from At&t after 20 years! I wish I knew them earlier

very easy to make plan adjustments.

It was great once I finally got someone on the line. I had to call 3 times in the course of 2 hours to finally get help.

This service is perfect for my 11-year-old who does not need a lot of talking time and mostly sends me texts saying he is ready to be picked up from events. A flip phone keeps him safe from dangerous websites and smartphone addiction at a young age. Once my phone crashed and I used his Tello for a month as my own phone. It got me great service within every major city and town.

Great service.

Easy to use and reliable. Service I have used for years and would highly recommend.

Tello phone service is a great career.

No problems with tele and canceled on the spot. Just perfect

All my orders have been fulfilled and arrived on time. My products are just what I needed. Highly recommend.

Good guy, great service quick resolution I’m happy

Have Tello for both my children and it has been great. Easy to set up with affordable options, especially for those that don't need much data or minutes. Would recommend to anyone that is looking for a cheap or basic phone plan.

Liliana was very pleasant, patient, helpful and knowledgeable. She was very understanding of what I needed explained everything to me and guided me through the process that I needed to go through to get my plan taken care of. During the process she never rushed me or showed any kind of impatience. I more than appreciated the time, the effort and her knowledge in helping me out. I think that she is a valuable asset to the company just in the way she handled my situation.Thank you so very much Liliana always stay as sweet and pleasant as you are.

Top-drawer telecom company, scalable subscriptions and stellar customer service from Claudia and Adriana.

always dependable service at a fair price

Tello is one of the best and cheapest mobile phone lines we have ever had.

Everything is great except would be no e if my name would show up in caller I'd like other phones but no big deal.

Great features, especially when you are traveling internationally

Great customer service, Professional and courteous and knowledgeable to assist my needs. The website is easy to use, plan is excellent to meet different needs.

Romero was excellent, quick, and patient in his guidance to resolve my issue with my sim that wasn’t working. I continue to be very impressed by the customer service I receive when I call Tello and Romero is proof of that.

For moderate use is the best

To be honest, my Tello is simply flawless. Thank

Being fast to serve what customer want and the price is affordable.

YOU CANNOT BEAT TELLO FOR FLEXIBILITY, COST AND CUSTOMER SERVICE. HAVING TRAVELLED THE WORLD ... TELLO IS RIGHT UP THERE AND IF YOU HAVE NOT CHECKED THEM OUT ... YOUR LOSS.

I have used the services of tello and it is good for me. Thanks.

Customer support is fast and accurate…appreciate keeping me informed during the port process.

I love how you can customize your plan to only pay for what you ACTUALLY need. I had no issues porting my old number over as well.

The service was excellent. The use of English language impeccable.

I just love Tello and its emoloyees. Customer service is very good they are knowledgeable and they help you solve the problem. It is the easier company to use. Actually when I lost connection with them they wrote me an e mail and when happened a second time they called me back. Not many comoanies would take care of thrir clients like this one 🙌🙌🙌🙌🙌

Adriana was not the usual customer service rep. She is patient, calm, and willing to listen to help, a combination of qualities that seldom appears among customer reps. She is excellent. I'd recommend her for a management-level position. The company will not regret it because I have many years of senior management experience.

Helpful very

I like the combination of affordability and dependability. I also like talking to a real human being when problems occur.

I love the plans and payments are very easy to make. It was so easy to transfer my new phone over. I didn’t have to call anyone nor did I want to pull my hair out. This is the most amazing phone company I have ever worked with. The data is amazing!!

It’s the best connection I have ever had.

I got someone very helpful on the phone instead of a run a round with recordings and shunted to the web site….. thank you to be able to speak with a live person. I was in limbo with the switch from Verizon to Tello and the help I got from Tello was amazing. Clear and understandable person on the phone to talk me thru the steps to complete my switch to Tello

I joined Tello Mobile late last year (2024) and I have no regrets. I actually had Mint Mobile for several years before I made the switch. Mint mobile was great, but after doing some research, I discovered that Tello mobile also runs on T-Mobile network and is cheaper over the course of 1 year compared to Mint. (Mint Mobile Unlimited Plan $360 + taxes/fees/ Tello Mobile Unlimited Plan $300 + taxes /fees) The Tello mobile app is simple, but still works great. I have no connectivity issues in the 92083 zip code area. If you have excellent T-Mobile coverage where you live, work and play, and you don't need truly unlimited data (Tello caps @ 35 mb fast speeds and then slows down for the remainder of your 30 day plan). Tello is also great for seniors or young adults or students who always have wi-fi available to them as they wouldn't need to purchase large amounts of data. Keep in mind that you must be at least a little tech saavy to be able to check your APN settings as to make sure your connected to the network and your messages and calls and data are working. Once over that hurdle, everything works just fine. I now have 2 lines on Tello and share my experience when anyone asks what service i'm using. Great job, Tello! I'm happy to be on board. Perhaps someday we can have access to add an Apple Watch to the service.

He was great. Went above and beyond. 120% Good luck getting to an agent. That’s the hard part. Also don’t get a new number with Tello. It comes with 10 hourly scam calls if not more.

The service is great!! Prices very good, you can easily adjust to your needs and never had any problems. Just perfect for me...

Because I have not used it much, I feel that a review at this time will not be accurate. So far, reception on calls is adequate, not great, but it gets by. Especially for the price. Give me another two months for a more accurate review then.

Maurice was wonderful in understanding my needs and advising how to resolve the issues I was facing. Wonderful customer service!!!

The great customer service person gave me straight forward explanation and instructions on how to resolve my issue. Also was very patient and waited until I finished etc.

Last couple days I've been trying to Port in my 97-year-old mother 's number from Xfinity. Two times I've tried it. They said that Xfinity gave me the wrong number but it came from their QR code so I don't know how that could be. But you guys always give me the best service ever, especially compared to Xfinity which you can't ever get on the phone. I get connected in a couple of minutes and I get direct answers not runarounds. I'm so satisfied. I've got my whole family over the last few years. Converting and thanks for all you do!

Tello is very good, only one thing would make it better, since Tello use t mobile towers, I would love for the to add Dominican Republic to their list of countries providing service. I wouldn't have to always change my service when I go there.

you can beat the price and the coverage in the mid west and north east has been great so far.

Tello gives a good service on an excelent price basis. It works on international grounds perfectly without any problem to mention. Thanks, Tello, keep on serving your customers who trust you!

I called Tello customer service and Laura answered. She was so resourceful, professional and patient. I am so glad with her service!

Once I started with this service I have had no problems. For less than $12 a month, that is automatically charged to my CC, I have all the cell service I can use.

I love it. You’re the best!!!

I don't use the service a lot but when I do it is there.

Excellent company.

easy to setup service, great price

I got this phone plan for both of my parents and they are very satisfied with the services!

Great live person service! Solves the issues and gives great advice. Tello is so flexible and the best phone service I have ever had. Thanks! Keep up the good work.

I love this company so much I got a second line. For the price you just can't beat it. I get 5 bars and give Tello Mobile 5 Stars for their service 🤩 A new loyal customer! Sylvia

EVERYTHING WORKED

Tello support is excellent. I asked a complex question and got a detailed response the next day. I have great signal strength and pretty easy to pick my data + minutes, just the amount I need.

most economical and fast. easy to set up with reliable connectivity

Tello has been great! Excellent Coverage, and has saved us a ton of money over the past few years. I had an opportunity to interface with Tello Customer Service recently and I can only say my (minor) issue was handled exceptionally well. Thank you, Tello, for being there.

Hello Support, I just wanted to let you know of today's call for customer service with your representative Adriana. Surprised by her professionalism and extreme patience followed by exceptional customer service. She was a breath of fresh air. Although she did provide the paths to where I could find some of my questions, she continued to answer my questions with an occasional laugh or chuckle to put me at ease and very comfortable during the call. I was embarrassed to keep her on the phone and even tried to end the call because I felt dumb. Adriana never made me feel this way. Thank you Adriana for being you! Marty

Reliable company

Great service at a great price. I've been with them for years.

Great price, great service, have never had a problem with reception or anything else. Would highly recommend.

I called about a question I had for my bill and I don't remember the man's name that I spoke to but he was great! I'm very happy that I switched to Tello, the service is awesome, I never run out of data and I always have service no matter where I go. For for $25 a month it's totally worth it!

Thanks tello for it's nice service. Regards Adv E H Shomaji

Saving money. Great interface, no hassles. Easy to convert. Needs to ad 5G home wifi option otherwise perfect.

My experience with Tello has been great from day one! I've been with them now for more than a year, and have never had any issues. Whenever I've needed any help with my account, making changes and such, the customer support team has always been helpful and easy to contact. Overall, great support, great product and great prices.

Device is great shipping however was not worth the expedited twoc day but luckily customer service was very responsive and refunded me the extra I paid for fast shipping.

Great company . Staff explain very well

She was really kind and knowledgeable

The lady at Tello was very knowledgable, patient and considerate! I truly appreciate the great customer serivce!

It was great!

Affordable.

It has been a couple years using tello service is great I have no issues I do recommend to others

All of the Tello services are equal to or better than what the National brands provide. At a much better price! Been using them for almost five years and thru three major hurricanes only lost service once for less than a day.

Have had this service for a year. Always have good service and the app makes ordering minutes and data every month very easy! Very cost effective!

Awesome service thank you the best!

The site is easy to navigate through.

The agent was easy to understand, helpful and resolved my problem quickly.

So far, Tello seems to be a really good and easy to use service for me, being overseas and still wanting access to my US number. Really affordable as well.

I have been using Tello for many years and I've always gotten good reception no matter where I am. Plus, the price is great!

Why would anyone NOT use Tello? The cell service is as good as any other cell service, but at 1/3 or 1/4 the cost. The customer service is exponentially better than other companies I've used.

quite responsive customer service

I have been using Tello’s service for the last half year. I love how they offer everything I need at such affordable prices.

Tello customer service representatives are always easy to get a hold of and they have always been very knowledgeable on whatever issue I have needed help with. I have never had to wait long to connect with a rep and they are able to help resolve issues promptly. Their service has been exceptional and I will continue to utilize the Tello service. I am 100% satisfied with the rates of service and how well I am treated as a customer by their representatives.

Tello offers affordable cellular service in the United States that runs over the TMobile network. You have options as to how much voice and data service you purchase on an automatic renewable monthly basis. They offer eSIMs if you like, and their service runs fine over WIFIs with WIFI Calling. This is very valuable when cruising on ships. If you need more voice or data, you can manually renew it at the same rate, or change your plan to automatically renew a larger (or lesser) amount of voice and/or data.

Great price for quality wireless and data service. Their app is easy to use in order to add more minutes and data.

Was unable to change plan...kept getting message 'another form has been submitted for this site try later... Other than this one time glitch, everything has been perfect. UPDATE: Just to be clear, this was a one time problem. Tello has provided flawless service for me and my wife for years and is the best deal out there.

Always friendly. Very knowledgeable. We were referred to Tello by George Kamel -- we have been nothing but pleased.

Easy activation and affordable pay as you go monthly costs. Service is also reliable.