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Why customers love us:

usmvno.keepcalling.net has been called "the best thing since sliced bread"
& we have more than 10,600 reviews from our customers,
who appreciate us for:
  • Amazing customer service
  • Easily customizable plans
  • Pure freedom
  • Big savings
  • Reliable service

See what our customers have to say:

Excellent
 	4.5 out of 5 ★
4.6 out of 5 based on 10616 reviews
 	5 out of 5 ★
nina
February 27, 2024
Best company
I love you Tello! Super friendly and very caring support.
 	5 out of 5 ★
Maria LastNameWithheld
February 27, 2024
Concern addressed in a quick manner
Concern addressed in a quick manner. I reached out after switching plans - I got a quick response from the CSR and they resolved / addressed my issue. That's about all I can ask for. It didn't involve a 30 minute phone call or numerous emails back and forth. One email explaining the situation (that it seemed like it was a double charge for the same period) and a request (please credit the lesser charge) and a prompt response with a credit that came through in a couple days.
 	5 out of 5 ★
Jean Chugg
February 27, 2024
I've always been very happy with tello
I've always been very happy with tello. The customer service is great and the phone service has never been a problem.
 	5 out of 5 ★
P R
February 26, 2024
Sergio Ontiveros
Sergio Ontiveros Thank you!! it’s nice when someone stays on the phone with you from beginning to end!!! Rare these days! Excellent service
 	5 out of 5 ★
Saltman
February 26, 2024
Great customer service and price, flexible service!
Great customer service and one of the very few providers who make it possible to activate the SIM overseas and use WiFi to send/rec'v SMS messages and calls. The price also can't be beaten.
 	5 out of 5 ★
Nadia Govaryu
February 26, 2024
It just… works
It just… works! Beginning to end it couldn’t have been more simple. We cut our bill by almost 75% and we increased coverage even more. We live in Western Washington and our coverage is great.
 	5 out of 5 ★
D
February 25, 2024
Sim card keeps falling out
Thanks to Sebastian who really helped me out today in getting my sim card to fit right because before i spoke to him i was just going to ask for a refund , but now everything seems great. Thanks Sebastian and Tello for making it a happy ending!
 	5 out of 5 ★
wkrywalskihotmail.com
February 25, 2024
Customer Support Team - Great Service!
I just wanted to say a big thank you all for your quick responses and the help you provided. It truly was great experience. Your instructions were very easy to follow – better than what is available on the website and may worth uploading your easy instructions.
 	5 out of 5 ★
Maqa
February 25, 2024
Excellent option
Excellent option Tello is the ideal provider for all of us who travel often abroad and need a reputable and trustful service.
 	5 out of 5 ★
Jacob V Pham
February 25, 2024
Easy start a new phone with eSIM.
Painless eSim loaded into my new phone.
 	5 out of 5 ★
Miss Harmony
February 24, 2024
Been using Tello for over 7 years
Been using Tello for over 7 years. Great customer service, no issues with reception, low price.
 	5 out of 5 ★
QJ
February 24, 2024
Like the UI of plan selection
Easy to navigate customizations plans that make on-the-go changes so easy
 	5 out of 5 ★
Wayne Haraga
February 23, 2024
Excellent customer service
Excellent customer service. Understands english with quick answers to problems.
 	5 out of 5 ★
Anthony Zehnder
February 22, 2024
Great service
Great service
 	5 out of 5 ★
Happy Customer
February 22, 2024
Tello has won me over
Tello has won me over! Their plans are flexible, allowing me to customize my minutes, texts, and data exactly the way I need. No more overpaying for features I don't use. Plus, their customer service is excellent. They're friendly, helpful, and quick to resolve the issues I have.
 	5 out of 5 ★
Chris Hinsch
February 22, 2024
Offered a no data plan that is great…
Offered a no data plan that is great for my kids
 	5 out of 5 ★
A.A.
February 22, 2024
Clean interfacce and easy to find all…
Clean interfacce and easy to find all the information I need!
 	5 out of 5 ★
Lynne
February 22, 2024
Great service and a great value
Great service and a great value! Also, I recently was given a courtesy that helped me out immensely! Thank you Tello!
 	5 out of 5 ★
russ ruhl
February 21, 2024
Very good service and Great Great Price.
Very good service and Great Great Price.
 	5 out of 5 ★
Roger Johnson
February 21, 2024
Great customer service
Started a new service this month and set up new phone I brought. Changed my plan, made mistakes, called Tello customer service. Resolved quickly, follow-up email confirmations, all good.
 	5 out of 5 ★
Dat Salkar
February 21, 2024
Your representative Sebastian Palacios…
Your representative Sebastian Palacios was of great help in solving my technical issues. He was very Polite and respectful in understanding my issues!! Mr Sebastian Palacios resolved my issue!!
 	5 out of 5 ★
Rick C
February 21, 2024
Tello offers a great value
Tello offers a great value! The website is easy to use. Products seem to be shipped quickly and accurately.
 	5 out of 5 ★
Ruslan VASILIEV
February 21, 2024
Цена быстрота оформления услуги .
Цена быстрота оформления услуги .
 	5 out of 5 ★
Laura Schneider
February 20, 2024
Sergio is very good at helping me…
Sergio is very good at helping me figure out what and how to fix the lag after I had used the full 35000 gb. And he was really nice at staying with me and walking though my comfort zone at doing it right.
 	5 out of 5 ★
Andrew S
February 20, 2024
After testing quite a few companies…
After testing quite a few companies that are MVNO's, Tello is truly the best. Great prices with flexible plans. There's a plan for everyone's budget. As for call quality absolutely amazing. Dropped calls not at all. I do travel quite a bit to other states and remote areas and so far, service has been good. I am very happy to be part of the Tello family.
 	5 out of 5 ★
Cindi Frank
February 20, 2024
Great phone company at a great price!
Great phone company at a great price! I never had a problem with my phone service. Everything is included in the monthly fee, no surprises, easy to contact support team, I HIGHLY recommend Tello!
 	5 out of 5 ★
Ruey-Rung Lai
February 20, 2024
Wireless lte signal was improved and…
Wireless lte signal was improved and add more data plan flexibly and enjoy more online convenience.
 	5 out of 5 ★
Suwito Santoso
February 20, 2024
Tello is the best!
Love Tello most especially for the WI-FI CALLING feature. It's all about THE WI-FI CALLING and the capability of receiving text messages while in other countries outside the US, for OTP purpose. Tello is the BEST!!!
 	5 out of 5 ★
Sharon V
February 20, 2024
We have had no problems with the…
We have had no problems with the service and the price is Great. Would recommend to anyone and I have recommend to several friends.
 	5 out of 5 ★
Beatriceboston
February 20, 2024
Easy billing set up
Easy billing set up. Great value.
 	5 out of 5 ★
Ahsan
February 20, 2024
Paul Boariu is an asset, iPhone Wi-Fi calling, VPN trouble traveling international
I am travelling out of USA and use VPN for Wi-Fi calling, I had some trouble with my iPhone 14 pro max, I tried everything but could not connect to Wi-Fi calling and I was loosing business for this, When I contacted Tello, I spoke to Tello agent named Paul Boariu, He only took a few minutes and resolved my issue, which i was battling for hours. He is an amazing asset to the company. I wish I had more employees like him in our company. Paul, is a great gem. Thank You Paul for helping me and save my business !!!
 	5 out of 5 ★
Bee Bekker
February 20, 2024
The customer representative was…
The customer representative was friendly, polite, was skilled in active listening; they were sensitive to what was happening at my end, and especially patient with me while I was trying to access info for them which was necessary for the transaction and technologically proficient to compensate for what I lacked and able to guide me along to successfully complete my request. Go Tello! Bee Bekker 19 February 2024
 	5 out of 5 ★
Heidi MacLennan
February 19, 2024
I want to make Jessica Cordova a 5-star…
I want to make Jessica Cordova a 5-star general. I ran into trouble. with switching my account to TELL from Mobile. I had spent five days on the process without much luck resolving this issue. Then Jessica answered my call and walked me through everything with the patience of Job. She was succinct, patient, and resolute. I was ready to give up and she would not let me. Thank you amazing Jessica
 	5 out of 5 ★
Jennifer Lenhart
February 19, 2024
Save some serious coin
I was able to transfer my two children's and my service from an annual Tracfone plan as well as my old landline to a monthly Tello plan with little issue. We don't use our phones as much as other people, but the unlimited texting is great. We have low-end plans, but ALL 4 LINES COMBINED are less than $30. I couldn't be happier. No issues with 4G service (our phones aren't 5G anyway). Whenever something is glitchy, turning our phones off and on seems to do the trick. Wish I'd changed sooner!
 	5 out of 5 ★
mark riviere
February 19, 2024
Excellent Experience
Ease of ordering and reliable service
 	5 out of 5 ★
C.H. Wu
February 19, 2024
Easy access to switch plans
Easy access to switch plans! With either apps or website, it is easy to renew plans. Price are affordable and plans are flexible.
 	4 out of 5 ★
Camille Bradshaw
February 19, 2024
The cost is AWESOME
The cost is awesome. Customer service is excellent but a long wait sometimes. The calls are clear, texting is great. Sometimes if wifi is available Tell won't work well
 	5 out of 5 ★
Anthony Tabbak
February 18, 2024
I have nothing to say but good things
I have nothing to say but good things. Best service and best quality mobile provider
 	5 out of 5 ★
Robert Jefferson
February 18, 2024
I will Give Tello.com "A 5 and plus
I will Give Tello.com "A 5 and plus, plus, plus stars". I have never in "all my years" founded a telephone service/company like Tello.com. Best in smartphones, best in service, best in customers services, and the best in "Overall". (Tello, I must say, the one plus smartphone I purchased from Tello is the greatest).
 	5 out of 5 ★
Luis Morillo
February 18, 2024
Excelente
Muy buen servicio!
 	5 out of 5 ★
Steve R
February 17, 2024
Service, Coverage & Value.
Great Service. Great Coverage. Outstanding Value!
 	5 out of 5 ★
Cynthia Barnes
February 17, 2024
Clarity
Customer Service Representative, Jason, made thing easy. He thoroughly explained the billing cycle to where I now understand how to handle my bills in the future. I really like Tello so far and I have told others about it but of course they are all tied up with other carrier contracts. Thanks for assistance.
 	5 out of 5 ★
Lorenzo Bencosme
February 17, 2024
Excelentes servicios
Excelentes servicios
 	5 out of 5 ★
customer
February 17, 2024
easy to transact my issues
easy to transact my issues
 	5 out of 5 ★
Brent Kramer
February 17, 2024
Good price but wish you could change…
Good price but wish you could change the plan at any time
 	5 out of 5 ★
James Colon
February 16, 2024
Tello is straightforward in their…
Tello is straightforward in their marketing What they tell you is exactly what you get. I temporarily left tell for Mint Mobile. That was a huge mistake. I was very happy with Tello before and I am very sure I will be happy again. There was never a problem with Tello. I didn't appreciate how good they were until I sampled Mint Mobile.
 	5 out of 5 ★
Rena Jackson
February 16, 2024
Just what my daughter needed at a great…
Just what my daughter needed at a great price. Getting started and renewing each month has been very easy.
 	4 out of 5 ★
Bill Lee
February 16, 2024
good services
good services
 	5 out of 5 ★
Joy Deyell
February 16, 2024
No direct contact needed
I have not had a reason to directly interact with Tello because service has been fine and I have no complaints.
 	5 out of 5 ★
james signoriello
February 16, 2024
outstanding
great service and prices
 	5 out of 5 ★
Wesley Holland
February 16, 2024
Great options!
Great options, great pricing with an intuitive process. Love this service!
 	5 out of 5 ★
Susan Olson
February 16, 2024
Perfect for my me!
Perfect for my me!
 	5 out of 5 ★
Matt & Kelly Dawson
February 16, 2024
This is a great service for my kids.
This is a great service for my kids.
 	5 out of 5 ★
GERRY S.
February 16, 2024
I switched my landline to Tello so I…
I switched my landline to Tello so I didn't lose my phone number. This is the perfect solution if you don't need a lot of minutes or data. It's also very flexible in case you want to change your service and add other features.
 	5 out of 5 ★
Desmond S.
February 15, 2024
Tello provides good service for a great price!
Tello provides good service for a great price. I say "good" but not "great" because when I go up into the mountains, I loose my carrier connection while others I know don't, but for mainstream usage, I couldn't ask for more. I'm coming to Tello as a former FreedomPop user. That service was terrible. Both the connection was bad and the customer service was useless. When I've called Tello for help, they have been great!
 	4 out of 5 ★
Roy Rubinfeld
February 15, 2024
Responsive
I wrote this: I can't cancel this despite never using it. Resolved the same day- Thank you
 	5 out of 5 ★
Michael Clingman
February 15, 2024
Great service!
Great service!
 	5 out of 5 ★
Gisela Hausmann
February 14, 2024
EFFECTIVE
EFFECTIVE, FAST & FRIENDLY customer service, the kind of service only "older people" know/remember. Cecilia A., a friendly & most helpful human, picked up on the second ring (not a stupid AI/robot trying to route calls and and getting it wrong), listened to what I asked for, and made it happen - IN UNDER 2 MINUTES. Better than I hoped for. Thank you, Cecilia & Tello!
 	5 out of 5 ★
T4TELLO
February 14, 2024
I very recently upgraded to Unlimited…
I very recently upgraded to Unlimited Data due to problems many with Spectrum Internet WiFi and Cable at my residence.
 	5 out of 5 ★
H. R.
February 14, 2024
Excellent Customer Servce
Every time I have called Tello Customer Service everyone has been to nice and so helpful! They have answered my questions and fixed my problems every time.
 	5 out of 5 ★
Robert Butler
February 14, 2024
Im a 78 year old male
Im a 78 year old male , so not modern tech savvy guy . Had a problem with cell coverage in country house I just bought and was afraid I would have to leave Tello for other more expensive carrier until a quick chat with “Luis” and simple instructions fixed my problem . Who would have thought …… Wifi calling . Never heard of it but on flick of a button on my phone ampnd problem solved . Thank you , Thank you m Thank you !
 	5 out of 5 ★
Warren
February 13, 2024
Fast and friendly and easy…
Fast and friendly and easy problem-solving.
 	5 out of 5 ★
Ellen Sz
February 13, 2024
Great service
The prices are great and the coverage and service are well worth it.
 	5 out of 5 ★
eb
February 12, 2024
I am a totally satisfied customer since 2022
I am a totally satisfied customer since July 2022. My only regret is that I didn't discover Tello sooner. Customer service is great and the minor problems experienced were quickly resolved. Finally, Tello's prices are more than reasonable. I don't think there's a carrier out there that comes close to matching their prices.
 	5 out of 5 ★
Jonathan Malone
February 12, 2024
I continue to be amazed at the quality…
I continue to be amazed at the quality of the connection for such a reasonable price. I really appreciate the data for my son being bumped up for the same price. Your company has allowed our family to stay connected with our three school age children because of the affordable price...thanks!
 	5 out of 5 ★
TrustPilot Reviewer
February 12, 2024
Good initial customer service experience
I am a new customer to Tello. I'm porting an important number from a poor customer service and expensive VOIP provider to Tello and had lots of questions: porting, network extenders, international roaming, and more. Sebastian was very patient and knowledgeable. He made a very good first impression on behalf of Tello. Thank you.
 	5 out of 5 ★
Jaclyn L
February 12, 2024
Tello is a Great Value with Top Notch Service!
Great plan options at an affordable price!
 	5 out of 5 ★
Fred Puglia
February 11, 2024
Strong and very confident
Strong and very confident
 	5 out of 5 ★
Md Faruqe Hossain
February 11, 2024
Cost Effective & Facilities
Very easy to go any package and better facilities than all other companies.
 	4 out of 5 ★
Nick P.
February 10, 2024
Easy to Port Out, Even For Departing Customers
One thing that I really appreciated about Tello was how easy it was to port out. I ended up on Tello by a fluke, I was very happy with my old provider, but had some account problems and had to switch out on short notice. So, getting Tello in the first place? Pretty standard, pretty professional. And then, the texting and calling were great, and the price is cheaper, so I stayed on it for several months. (I think like 7 or 8 months.) The data coverage is not great where I live (Utah, Salt Lake and Provo areas), hence only 4 stars, and hence I eventually decided to switch pack to my old provider. When I initially tried to port out of my old provider to Tello (7 months ago), it was a nightmare. They wouldn't give me my account numbers. So, I was dreading porting out of Tello. And when I did it? Very easy. All online in my account, and it took me about 5 minutes to get the numbers. All in all, Tello is excellent for the price, and I've been very pleased.
 	5 out of 5 ★
darrelmcomcast.net
February 10, 2024
Affordable and reliable service
Affordable and reliable service. Easy payment.
 	5 out of 5 ★
Ingrid
February 10, 2024
Parking my number
So far, I have had a very good experience with Tello. What I appreciate most right now is that I can "park" my number while out of the country. I hope this will work till my return and that I will be able to reactivate my service online before coming back so that the phone works on arrival in the US.
 	4 out of 5 ★
Figure dancer 舞动精灵
February 10, 2024
I just wanted to change my plan to…
I just wanted to change my plan to increase data from 2 GB to 5GB monthly based on my current 2GB plan, but system changed me 2 plans, this means I paid 2GB data plan for $10+tax and paid 5GB data plan for $15+tax, I could do not find anyway online to correct the double charge, please tell me how to do it? Thanks.
 	5 out of 5 ★
Fred
February 9, 2024
Tello takes care of us now.
I don't know where to start but for the two dinosaurs that recently switched from our Kyocera Oysters flip phones we are now on are new phone company with the lowest monthly price possible. We are light users that our thankful to throw a cell phone in each of our cars for emergency use but if you need more the pricing is wow! Thanks Tello from two satisfied customers.
 	4 out of 5 ★
Mark C
February 8, 2024
There were issues porting my number but…
There were issues porting my number but Tello service is very fast even by email. I am. glad I switched from TracFone this is head and shoulders above their service.
 	5 out of 5 ★
Richard
February 8, 2024
superb and honest/thorough customer…
superb and honest/thorough customer service. very polite, like they really care
 	5 out of 5 ★
John
February 6, 2024
Easy
Easy, seamless, consistent. Set and forget. Great service.
 	5 out of 5 ★
Er
February 6, 2024
Easy change over, great CS. Very happy
So far we are getting great cell service in my area with Tello. The process was easy once I determined that T Mobile worked in our area. I started with one phone, tested it and was happy. They only snaffu was my fault. When porting one of my numbers I entered my account number wrong. I used chat and email. Both responded in a timely manner. I am now saving $140 a month. We had an old ATT post paid account. They were good also as far as help. What I didn't know about ATT is even if you buy your phone outright,if it's from AT&T your phone is locked. I am very happy with Tello!
 	5 out of 5 ★
John MacMillan
February 6, 2024
everything one could hope for
service rep was everything one could hope for. Seemly encycopdic knowlege of the system. At every step of the way. Pleasant, perfessional, polite, patient, She always knew whate needed to get done and how to do it. In short, a God-like understanding of everything involved
 	5 out of 5 ★
Santhosh Ravinutala
February 6, 2024
Cool experience
Cool experience
 	4 out of 5 ★
Just Another User
February 6, 2024
Works, price increased
Works fine, but I have gotten 2 price increases since signing up less than a year ago. With no changes to my plan or notifications of the increase.
 	5 out of 5 ★
Oldrat
February 6, 2024
Great plan for low cost.
Great plan for low cost.
 	5 out of 5 ★
The
February 5, 2024
Unlimited Data, Minutes, Texts LESS than $30 after taxes / month
THE best mobile carrier for the price, features, and pay-as-you-go! Very good, reliable service, and I am genuinely grateful for their service because there is simply not a better option available for my budget! I ordered a refurbished 256GB IPhone XS Max, back in August, have been using their service since. I downgraded from [Verizon] iPhone 14 Pro. Sure the battery life isn't as good, but I was paying 8 times as much for only 2 additional lines. So it's about 1/3 of the price of a "big 5" wireless carrier. I truly could not be happier with the service start to finish. If you are looking for something to save money, or simply can't afford the absurd costs. The service is JUST AS GOOD as Verizon!!!!!! If you use my referral code we *both* get $10 towards our bill! P3ZGSJZ7
 	5 out of 5 ★
martha karmann
February 4, 2024
I don't even have to think about it
I don't even have to think about it, my payment is automatic. The service is great, and customer service is fantastic. There are a few places where my service is not available, but I hardly ever go there anyway, and when I do, it is never for long.
 	5 out of 5 ★
James Irving
February 4, 2024
PLENTY for PEANUTS
I have plenty of on-the-go data, more phone minutes than I'll ever use, and unltd text for about $8.50/mo including taxes and fees. And the cell service is great!
 	5 out of 5 ★
Bonyo Bonev
February 4, 2024
Perfect and as easy as click pay.
Perfect and as easy as click pay.
 	5 out of 5 ★
Brian A Marder
February 4, 2024
Easy and Inexpensive
Overall, I am impressed by how fast my service was restored
 	5 out of 5 ★
Rachel Hartman
February 3, 2024
Many options to fit your needs....
Many options to fit your needs....
 	5 out of 5 ★
Chuck
February 3, 2024
Everyone ought to switch to Tello
Best service and prices by a phone company.
 	5 out of 5 ★
Mary locklear
February 2, 2024
Great price
Great price, never had problems.
 	5 out of 5 ★
Khalid Bashneni
February 2, 2024
Sebastian was professional
Sebastian was professional, knowledgeable and polite. Thank you
 	5 out of 5 ★
Matthew B.
February 2, 2024
Outstanding Service with Tello
I royally screwed up when adding a new phone and ported old number on to the wrong line. As usual for Tello, the customer service was fantastic. I spent less than 6 minutes on the phone (including wait time), and everything was fixed even faster than promised.
 	5 out of 5 ★
Steven W.
February 2, 2024
A Great option!
For years we used Tello phone service for our children. Great price and great customer service.
 	5 out of 5 ★
Nan Graves
February 2, 2024
Awesome service
I am slow on the computer and it takes me extra time to input information and find things. Your rep was very helpful and patient and talked me through the process. I'm so appreciative of the kind and helpful service i get from Tello reps! Thank you.
 	5 out of 5 ★
Rick Conti
February 2, 2024
I'm glad I found Tello!
When my last wireless company bought the farm, I searched for a new company that was inexpensive but offered good service. I hit the jackpot when I found Tello. Unbelievably low prices (literally-my friends doubt it's possible) with superb quality. Their tech support is excellent, too. Incredibly responsive, far beyond what I've experienced elsewhere. I've been with them two years now and couldn't be happier. Great value and flexibility. Why would anyone pay more than twice what I pay and get nothing more and often less?
 	5 out of 5 ★
Heidi Abreu
February 2, 2024
All the features you need, for a fraction of the price
When I first found Tello, I thought: "How is it that there is a company that offers all the features I need, for a fraction of the price?" I was skeptical. But soon it was pretty obvious that it really worked! I love Tello because it allows me to take care of business at home with its wifi-calling feature, very useful when traveling, and gives me the flexibility of free calls to certain countries, which again comes in handy when abroad, and all without breaking the bank. Any time I have had an issue (not many) the app makes it really easy to get in contact, and the staff has been very helpful and help me solve whatever issue it is I am having. In house, it works like you would expect any telecommunication company, and I personally never have had an issue with coverage. In short, I recommend, no doubt!
 	5 out of 5 ★
Nicolae V. Stanescu
February 1, 2024
Very good services.
Very good services.
 	5 out of 5 ★
Rick Benavides
February 1, 2024
The best part about your website is the navigation being so user friendly.
The best part about your website is the navigation. It is very user friendly. It gives the user a wide variety of options and recommendations to make it a smooth ride. I want to compliment Juan Jose for his expertise on the issue that I was having and thank him for his patience with me as I was really stressing out! Prolific Customer service. Thanks again.
 	5 out of 5 ★
Chuck Paulsen
January 31, 2024
The service works perfectly.
The service works perfectly. The pricing is perfect also considering that I am on fixed income. When I started the service the technical support people were wonderful to me.
 	5 out of 5 ★
Matthew Okerblom
January 31, 2024
Inexpensive and good service
Inexpensive and good service
It’s time to be happy with your wireless service!