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Easy & Flexible

Very competitive plans -- and very flexible. If I'm about to travel I might go for 'unlimited' one month and if I'll be at home (and mostly on WiFi) I can opt for a cheaper plan with less data. You can save a little on voice minutes too by dialing it down to 300 minutes if not a big talker. Sometimes the T-Mobile coverage in my area isn't as good as AT&T, but I can't fault Tello for that.

Rep was very helpful

Rep was very helpful in getting my account back on track after I had lost my phone. Got a new sim ordered. Good security in verifying information to be sure I was the account holder. Excellent customer service

I hesitated trying a cheaper phone company for years. BIG MISTAKE I've been saving $58 a month for over 2 years now without any problem at all.

I spent $68 a month for years but I didn't send many texts or spend a lot of time on calls. I thought for years about trying one of the cheaper phone companies and I really regret not doiing it sooner because I have been paying $10 a month for about 2 years now and haven't had even one problem. I told my sister about it and she even recently asked me the name of the company I use. She is hesitant to make the switch the same way I was. If people knew the truth EVERYONE would swith to Tello. I'm saving over $600 a year and I'm sure most people have a more expensive plan than I did because I had the minimum amount of texts and minutes that I could get by with. i've posted on Facebook several times about my experience with Tello but not even one person has tried it out. They seriously need to find a better way to market their service, maybe first month free or something, anything to convince people to at least try it. Tello, feel free to use my review with my full name.