No mobile data while roaming on Tello--Resolved!

I am roaming in South Korea and have had problems connecting to mobile data, meaning I couldn't receive MMS's or connect to the internet at all. After trying to troubleshoot with forum discussion suggestions, I sent an email to Tello's customer service. Over the course of solving the problem, I was contacted by 3 different representatives who each provided key information on solving my problem: Alejandro, Samuel, and Mihail. Key information provided like roaming Tello APN settings and manually choosing a network were essential in confirming my roaming status and resolving my issue. Replies and troubleshooting messages were detailed and swift. I've had a great experience with Tello's customer support (and especially with Alejandro and Mihail) and I wouldn't hesitate to reach out again if I have another concern. They are awesome!

I switched to Tello about a week ago

I switched to Tello about a week ago, and so far so good! Their customer service seems responsive and that's helpful. The porting process went smoothly as well! I will add my wife's phone as soon as we get the SIM card. I'm looking forward to saving $$!!!

Reception with Tello has been…good

Reception with Tello has been consistently good in most places I frequent, and the price for two lines with them is the same or less than the single line price from other carriers using the same network. My only complaint is that texting can be a bit spotty at times