Icons-MyTello Icons-MyTello Icons-MyTello Icons-MyTello

Help Center

How can I find or reset my Security PIN?

The security PIN is generated when creating your account. If you can't recall or can't find your security PIN, please follow the steps below:
  • Go to the My Information page of your online account
  • Under "Account Details", find "PIN" and click on the green button "Change"
  • Proceed to click on "Reset Security PIN"
  • Choose the number where the Temporary PIN will be sent to, as an SMS.
Note: You must have the SMS services "ON" for this action.

The last step is for you to "Change" your security PIN using the temporary code we send to your device.

Didn't find what you're looking for?